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Insurance & Payment Information

Agor Behavioral Health Services, Inc. accepts many insurance plans. If your plan is not listed below, contact your company to see if they will reimburse for out-of-network expenses. All patients must contact their insurance provider prior to the first session of authorization. Due to changes with insurance companies and their programs, this list is continually updated. Coverage is not guaranteed, nor necessarily excluded, based on this list. Please contact our office for a current list prior to your first session.

Insurance benefits will be verified prior to the first appointment. Payment for deductibles and copayments is due at the time of service.

Insurance plans listed here valid as of 8/1/15. Please verify all insurance when scheduling appointments.

Agor Behavioral Health Services, Inc. has contracts with the following companies:

  • Aetna Healthcare of Illinois
  • APS Healthcare Systems
  • Blue Cross/Blue Shield PPO
  • Cigna Behavioral Health (Cigna now requires that an online application be completed. Go to http://apps.cignabehavioral.com/home.html and then click on the PROVIDERS button on the left side of the page.)
  • Magellan Behavioral Health
  • Medicare

The following companies will sometimes pay out-of-network expenses. Contact your insurance company prior to the first session to verify:

  • AssureCare
  • Behavioral Health Systems
  • Core Source
  • Employee Benefits Corp.
  • Unicare
  • United Healthcare
  • United Behavioral Health

Insurance Notes

When using insurance benefits, the insurance company does have the right to audit your file at any time. When an insurance company covers the bill, confidentiality does not pertain; they have the right to audit the file as they see fit.

Fees for Psychological Testing are due prior to testing; patient will be given appropriate documents to file claim with his/her insurance company for reimbursement.

Telephone and Email Communication Fees

Lengthy telephone calls and excessive emails will be billed to the client, per quarter hour. If client insurance does not cover telephone calls and emails, the client will be responsible for these fees.

Late Fees and Non-Payment Information

Patient bills are mailed monthly. Payment is due within 30 days. Balances over $50 may be paid at a minimum of 20% of the total account balance each month. A $5.00 late fee will be applied to all accounts when the minimum amount due is not received within 30 days. Payment plans are available on current accounts; payment arrangements must be authorized by the Billing Department.

We make every attempt to resolve account issues. If no payment is received within 3 billing cycles, the account will be turned over to ABC Credit & Recovery Services, Inc., a collection agency. The patient will be responsible for all collections fees. Once the account is turned over to the collection agency, it is owned by that agency and is completely out of our hands; all payments must be made directly to that agency.

Contact information for ABC Credit & Recovery Services, Inc.:
Postal address: PO Box 3722, Illinois, 60532-8722
Phone numbers: 630-969-2047
FAX: 630-969-2363

Billing Department

Billing and payments for Agor Behavioral Health Services, Inc. are processed by Compliance Medical Billing.

Contact information for Compliance Medical Billing:

  • Postal Address: 24402 W. Lockport Street, Suite 224, Plainfield, Illinois 60544
  • Phone: (630) 230-7848.
  • Fax: (815) 346-5320
  • E-mail: billing@doctoragor.com

Credit Card and Online Payments

Agor Behavioral Health Services, Inc. accepts payments with cash, checks, money orders, credit cards, debit cards, Flexible Spending Accounts (FSA) and Health Savings Account (HSA). Please contact the office for details.